Role Overview

We are hiring in our Shanghai team for a Project Application Engineer. This is a great opportunity within our Commercial Management team to become a key member of the Asia Project Application Team. This role will undertake the IBS Project Management process and provide technical support from Pre-Sales to Post-Sales collaboratively with Business Development and Service departments to achieve high customer satisfaction.

Key accountabilities include:
 
  • Providing full project managing work including Pre-Sales and Post-sales support along with BD and Service department to achieve customer satisfaction: 
    • Accountable for the P&L of assigned IBS projects
    • Provide effective Pre-Sales Technical Support to internal customers and other stakeholders to win contracts.
    • Provide effective after sales technical and Project support to internal and external customers to achieve customer satisfaction and Project Profit & Loss.
    • Ensure scope of supply is compliant to IMO, Class, Flag, Customer requirements, NGSM standards and other regulatory requirements covering the NGSM product portfolio
    • Provide accurate drawings on timely manners
    • Handle the application process for Ship’s Certification in cooperating with relevant stakeholders like class and flag authorities
  • Input on establishing IBS Project Management process and manage project execution as well as Profit and Loss to ensure projects are delivered on time, on budget and in quality.
  • Participate in improvement and optimization of global team process to ensure technical updates are aligned with product development and changes, and needs of customers
  • Respond to customers queries on timely basis collaboratively with other stakeholders whenever needed
  • Participate in taskforces concerning Sperry Marine key products and system configurations
  • Ensure an efficient operation according to functional and quality frame work.
  • Support teamwork and optimization of procedures and processes

Continuous Improvement 

  • Continuous evaluation and improvement, increasing efficiency on documentation preparation and Application’s related part of order handling process
  • Continuous improvement to align key Application and Project Management processes to fully integrate formats and standardise sales order entering in ERP systems
  • Continuous improvement on interdepartmental relationships to increase process efficiencies
  • Creating and communicating process for any duty for which job holder is ensuring involvement from all
  • To create and communicate process for any duty for which job holder is ensuring involvement from all
  • To manage the performance and development of all staff who report in (applicable only where job holder has line management responsibilities) 
Skills & Experience

Required:

  • Good project management knowledge and skills 
  • Technical understanding and in-depth knowledge of marine navigation equipment e.g. radar, gyro, ECDIS, GMDSS, radio, as required for proper technical application of the products
  • Familiar with IMO Requirements, Class Rules, Flag Rules and other regulatory requirements
  • Excellent communication skills as required for an international environment
  • Good team spirit and willing to support team members whenever needed
  • Ability to work in an international teams and (matrix) organisation
  • Self-Motivated and Strives for continuous improvement
  • Self-Initiative and Independent
  • Able to travel from time to time

Acquirable:

  • Knowledge of ERP System (IFS, etc.)
  • Advance MS SharePoint knowledge and use of database, etc.
  • Advanced computer network skills 
About Us
With over 100 years of history and expertise in navigation, we have established ourself as a major global provider of navigation solutions, including radars, compass systems, steering systems, speed logs, integrated bridge and control systems. We take pride in our commitment to provide 24/7support to all of our customers.

Our company grows because of our employees' dedication and commitment to achieving our mission, something we always remember. In return for working for us you will have access to a benefits package that provides you with flexibility to balance your professional career with your personal life, health & well-being benefits, discount schemes, pension benefits and investment in your future development.

We are committed to equality and diversity in our workplace. Northrop Grumman Sperry Marine provides equal employment opportunities to all employees and applicants without regard to an individual’s protected status, including race, ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, creed, age, disability, genetic information, or any other protected status or characteristic.